Amazon.com: Electrolux EFLS627UTT 27 Inch Front Load Washer with 4.4 cu. ft. Capacity, in Titanium : Appliances

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reviewed in the united states on october 19, 2018

less than half year and the door is leaking water, creating a puddle on the floor. the door is kept clean with no dents, the machine is essentially brand new. this machine is still covered by the manufacturer’s warranty but it takes a minimum of three weeks to get somebody to stop by. the warranty service department promised to follow-up with a phone call lớn tưởngfirm repair date but never did, so the warranty process needs to be started from scratch. also, the manufacturer doesn’t allow feedback like this to be posted on their feedback page.

reviewed in the united states on may 5, 2021

verified purchase

do not get the whit glove service – not worth it! ordered washer with white glove delivery service. installers did not want to remove old washer as the hoses had not been disconnected and it was on a pedal stool. being a senior citizen, i have no ability to move to disconnect or lift off of pedal stool. they finally obliged and removed old washer. brought in new washer, set on pedal stool and left with my hoses and left the new box sitting in the driveway. i had to go to lowe’s to purchase new hoses and call a service person to hook up the new washer. still waiting to run the 1st load. do not grt the white glove service – not worth it.

1.0 out of 5 stars do not purchase white glove service – not worth it
by helen kendall-frank on may 5, 2021

do not get the whit glove service – not worth it! ordered washer with white glove delivery service. installers did not want to remove old washer as the hoses had not been disconnected and it was on a pedal stool. being a senior citizen, i have no ability to move to disconnect or lift off of pedal stool. they finally obliged and removed old washer. brought in new washer, set on pedal stool and left with my hoses and left the new box sitting in the driveway. i had to go to lowe’s to purchase new hoses and call a service person to hook up the new washer. still waiting to run the 1st load. do not grt the white glove service – not worth it.

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amazon.com: electrolux efls627utt 27 inch front load washer with 4.4 cu. ft. capacity, in titanium : appliances amazon.com: electrolux efls627utt 27 inch front load washer with 4.4 cu. ft. capacity, in titanium : appliances

reviewed in the united states on august 13, 2019

verified purchase

brand new unit and it’s got a faulty inlet valve. such a bad unit. do not buy this make or model!

reviewed in the united states on september 29, 2019

verified purchase

i love electrolux!!! when my original washer stopped working, i looked at the bigger stores to buy this again. no one carries it. so i found it here. i love my electolux. the door to get the clothes in is wider then the other front loader doors. it’s quiet when dining and cleans my clothes so well.

reviewed in the united states on april 9, 2021

verified purchase

we got our washer 3 weeks late and it has a big dent, the detergent door doesn’t shut properly and the washer door doesn’t shut and needs a new strike plate.

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reviewed in the united states on january 12, 2019

bought this model along with the matching dryer in february if 2017. i am on my 3rd service call for the washer. the washer leaks during the clean washer cycle (there appears to be no fix for this). the 15 minute wash cycle has automatically changed itself to 20 minutes, literally (this is the time that appears on the screen). now the control panel has died and apparently this part is on back order. all for a 2 year old $1,000 washing machine. look elsewhere! actually worthy of 0 stars! the dryer has an even spottier service history.

reviewed in the united states on march 31, 2019

unfortunately, we purchased the front load washer and dryer together in 2017. in 2019 the washing machine needed a new pump, new heater and the repairman told me” he thought that the electric panel was going.” electrolux does not stand by their products. we did not purchase the extended warranty and was told that we should have done so. our lf lasted 15 years. never did i expect a product to stop working after 2 years, 3 months.

reviewed in the united states on december 1, 2019

this is the absolutely worst washing machine i have ever owned. i bought it based on a website review. foolish me. i also bought the extended warranty which is a big waste of money. after just over 2 years of use it is having continuous problems with draining and finishing the load. sometimes it adds times. sometimes the dial moves from “normal” to “wash machine” mid-load. sometimes it just doesn’t drain the water and stops without finishing the cycle. the first time i called to use the extended warranty i was told that there were no servicemen in my area and one would have to come from the city that is an hour and a half away. since the extended warranty only covers parts and not labor the service call just for driving here was going to be $275. i called someone local instead that charged $75. unfortunately shortly after it was fixed it is having the same problem again. i agree with all the other reviewers who have said do not buy! i will never buy electrolux again. i hate this machine!

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